Welcome to Kiddie Shoe! These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing this website and making a purchase, you accept these terms in full.

At Kiddie Shoe, we’re dedicated to making every little step perfect. These terms are designed to create a transparent and enjoyable shopping experience for parents and caregivers of young children.

1. Website Use and Intellectual Property

1.1 Access and Account

You may access most areas of our website without registering. Certain features may require account creation where you must provide accurate and complete information.

1.2 Intellectual Property

All content on this website, including text, graphics, logos, and images, is our property or properly licensed and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

2. Products and Services

2.1 Product Descriptions

We offer children’s footwear including boots, sandals, shoes, sneakers, and athletic shoes. We strive for accurate product descriptions and images, but slight variations may occur. Colors may appear differently depending on your monitor.

2.2 Product Availability

All products are subject to availability. We may limit quantities and reserve the right to discontinue products without notice.

3. Orders and Payment

3.1 Order Process

By placing an order, you offer to purchase a product subject to these terms. We reserve the right to refuse or cancel any order for any reason, including suspected fraudulent activity.

3.2 Payment Methods

We accept Visa, MasterCard, JCB, and PayPal. You represent that you have the legal right to use any payment method you provide.

3.3 Pricing

All prices are in US dollars. We reserve the right to adjust prices at any time, but changes won’t affect completed orders.

4. Shipping and Delivery

4.1 Shipping Areas

We ship worldwide excluding some remote areas and parts of Asia. Customers are responsible for any customs fees or import taxes.

4.2 Shipping Options

  • Standard Shipping: Via DHL or FedEx ($12.95 flat rate), 10-15 business days after shipment
  • Free Shipping: Via EMS for orders over $50, 15-25 business days after shipment

All orders are processed within 1-2 business days after payment confirmation. Delivery times are estimates and may vary.

4.3 Delivery Issues

You must inspect products upon delivery. Report any damage within 48 hours with photographic evidence to [email protected].

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery. To be eligible:

  • Items must be unused, in original packaging with all tags attached
  • Proof of purchase is required
  • For hygiene reasons, we cannot accept returns on worn items or without original packaging

5.2 Return Process

Contact us at [email protected] within 15 days with your order number and return reason. We’ll provide return instructions within 2 business days. Return shipping is at your expense unless the item was defective.

5.3 Refunds

Refunds are processed to the original payment method within 5-7 business days after we receive and inspect the return. Shipping costs are non-refundable.

6. Customer Responsibilities

6.1 Accurate Information

You must provide accurate and complete information when creating an account or placing an order.

6.2 Prohibited Activities

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the website’s operation
  • Submit false or misleading information

7. Limitation of Liability

Kiddie Shoe shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products. Our total liability for any claim shall not exceed the purchase price of the product in question.

8. Privacy Policy

Your privacy is important to us. Please refer to our separate Privacy Policy for information about how we collect, use, and protect your personal data.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use constitutes acceptance of the modified terms.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, USA.

11. Contact Information

For any questions about these Terms and Conditions, please contact us:

Kiddie Shoe
3447 Clinton Street
Philadelphia, PA 19108 USA
Email: [email protected]

Thank you for choosing Kiddie Shoe to outfit your little ones’ adventures! We’re committed to providing quality products and excellent service to make every step special.